Privacy Policy for FindWello, LLC
Last Updated: October 8, 2026
FindWello, LLC ("we," "our," or "us") operates a physical retail storefront in South Carolina.
We are committed to protecting the privacy and security of our customers' personal
information. This Privacy Policy describes how we collect, use, disclose, and safeguard
your information when you visit our physical store location(s) in South Carolina, use our in
store guest Wi-Fi, or interact with us offline
1. Information We Collect
We collect information directly from you and automatically through your interactions within
our physical store:
• Transaction Information: When you make a purchase or return, we collect payment details (credit/debit card numbers processed securely via our POS merchant), items purchased, purchase date, transaction amount, and receipt
preferences (email or SMS).
• Identification Verification: For certain transactions, such as product returns, refunds, or the purchase of age-restricted goods, we may verify or temporarily record information from your government-issued photo ID or South Carolina driver's
license to prevent fraud or comply with legal requirements.
• Video Surveillance (CCTV): For the safety of our customers and employees, as well as loss prevention, we operate closed-circuit television (CCTV) cameras throughout the public areas of our retail store.
• In-Store Guest Wi-Fi: If you choose to connect to our complimentary guest Wi-Fi network, we may collect your email address, phone number, device identifier (MAC address), and network usage logs.
2. How We Use Your Information
We use the collected information for everyday business operations, including:
• Processing transactions, refunds, and maintaining sales records.
• Ensuring store security, preventing theft, investigating fraudulent activity, and protecting physical assets.
• Sending digital receipts or requested promotional updates via email or SMS text (only if you explicitly opt-in).
• Managing and maintaining our internal guest Wi-Fi infrastructure.
• Complying with applicable local, state, and federal legal obligations.
3. Sharing and Disclosure of Information
We do not sell your personal information. We only share information with third parties in
the following limited circumstances:
• Service Providers: We share data with trusted third-party service providers who assist with our business operations, such as credit card payment processors, POS software providers, and digital receipt delivery platforms.
• Legal Compliance and Safety: We may disclose your information, including CCTV footage or transaction logs, to law enforcement or government authorities if required by law, subpoena, or to protect the safety and rights of our customers,
staff, or the public.
4. Data Security and Retention
We implement reasonable physical, technical, and administrative safeguards designed to
protect personal information from unauthorized access, loss, or alteration.
• Payment card data is encrypted and handled in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
• CCTV footage is automatically overwritten on a regular rolling schedule unless required for an ongoing legal or security investigation.
5. Your Rights and Choices
Depending on your interactions, you have the following choices:
• Digital Receipts & Marketing: You can choose to receive paper receipts instead of digital options. If you opt-in to marketing communications, you can unsubscribe at any time via the link or instructions provided in the message.
• Guest Wi-Fi: You are not required to connect to our guest Wi-Fi network to shop at our retail location.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational or legal obligations. The updated policy will be made available upon request at our customer service desk or posted clearly within our storefront.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our in-store data practices, please contact us at:
​
FindWello, LLC
501 W Railroad Ave. Batesburg, SC 29006
803-307-0203
